Privacy Policy

Last Updated:

Introduction

Trizelonthythron is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

When you contact us through our website, request a quote, or engage our services, we may collect personal information such as your name, email address, phone number, postal address, and any other information you voluntarily provide. This information is necessary for us to respond to your inquiries, provide quotes, schedule appointments, and deliver our curtain installation and textile services.

Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how visitors use our website and allows us to improve our online presence and user experience.

Communication Data

We maintain records of correspondence when you contact us via email, phone, or through our contact forms. This includes the content of your messages, the date and time of communication, and any attachments you may send. These records help us provide better customer service and maintain accurate business records.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our services, including processing your requests for curtain installation, custom design consultations, and other textile services. We use your contact information to communicate with you about appointments, project updates, and service delivery.

To respond to your inquiries, comments, and questions, and to provide customer support. Your information helps us understand your needs and provide personalized assistance.

To send you administrative information, such as updates to our terms, conditions, and policies. We may also send you information about our services that we believe may interest you, but only if you have consented to receive such communications.

To analyze website usage and trends to improve our website functionality, user experience, and service offerings. This helps us understand which areas of our website are most popular and how we can better serve our customers.

To protect our business interests, prevent fraud, and ensure the security of our website and services. We may use your information to detect and prevent unauthorized access or activities that could harm our business or customers.

To comply with legal obligations, respond to legal requests, and enforce our terms and conditions. We may need to use or disclose your information to comply with applicable laws, regulations, or legal processes.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers may include web hosting companies, email service providers, payment processors, and other vendors who help us deliver our services. All service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena. We may also disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

The criteria we use to determine retention periods include the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you and receive a copy of it. You can request details about what information we have collected and how we use it.

The right to request correction of any inaccurate or incomplete personal information we hold about you. If you believe any information we have is incorrect, please contact us so we can update our records.

The right to request deletion of your personal information, subject to certain exceptions. We will honor such requests unless we have a legitimate reason to retain the information.

The right to object to or restrict our processing of your personal information in certain circumstances. You may ask us to stop using your information for certain purposes.

The right to withdraw consent where we rely on your consent to process your personal information. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookies through your browser settings and choose to refuse or delete cookies. However, please note that disabling cookies may affect the functionality of our website and your ability to access certain features. For more detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit. This Privacy Policy applies only to information collected by our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Trizelonthythron
156 Burnt Oak Broadway, Burnt Oak, Edgware HA8 0AX, United Kingdom
Phone: 020 8208 4244
Email: feedback@trizelonthythron.world

We will make every effort to respond to your inquiry promptly and address any concerns you may have about how we handle your personal information.